Business Class Major Account Executive-Akron - Akron

Business Class Major Account Executive-Akron

Employer:

Time Warner Cable

Location:

Akron, OH United States

Last Updated:

12/03/2009

Job Code:

115896BR

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Job Description

Time Warner Cable - Job details

	Job details


Posting Job Title	Business Class Major Account Executive-Akron
Requisition #	115896BR
Location	United States - Ohio - Akron
Area of Interest	Sales
Position Type	Full Time
Posting Job Description	PURPOSE STATEMENT: The purpose of this position is to acquire new large Time Warner Business Class customers and to retain and increase revenues from existing large commercial Time Warner Business Class customers by selling new products and services primarily within an assigned market segment or account list. ESSENTIAL FUNCTIONS: 1.Target businesses assigned as listed accounts and/or within an assigned vertical market to sell high-end fiber-based Dedicated Access, Business Class Phone and other value-added commercial services. 2.Meet with commercial Time Warner Business Class prospects to conduct needs assessments, identify suitable applications solutions, develop and present proposals, including respective timelines for delivery, and solicit orders. 3.Respond to leads forwarded by Account Executives and other sources regarding the purchase of complex commercial services. Initiate serviceability checks and site survey requests where appropriate. 4.Deliver orders from prospective customers for approval, including IRR worksheets and confirmation of the existence of a current Right of Entry Agreement. Secure Right of Entry Agreements from property owners as needed. 5.Communicate estimated timelines for installation of service to customers whose orders for service have been approved. Act as a liaison between the customer and the Business Class departmentâ€™s sales engineering, project management, installation and technical support personnel and division and regional engineering and technical operations personnel and contractors during the design, construction, and installation process. 6.Manage commercial Time Warner Business Class accounts on an on- going basis. This includes frequent service follow-ups, problem solving, identifying competitive activities and tracking emerging needs identification. 7.Maintain a current contact database of Time Warner Business Class prospects and customers. Keep daily records of sales contacts made, proposals sent, and contracts received. 8.Communicate daily with the Major Account Manager. Provide input for reports outlining sales results and activities on a daily basis. Expand the market awareness of commercial Time Warner Business Class services through involvement in trade and commercial organizations, trade shows, and other public presentations. 9.Meet monthly and annual budgeted sales goals. PHYSICAL REQUIREMENTS: May drive or travel throughout the year. May sit for long periods of time. May work under stressful situations when schedules and priorities conflict. May climb, stoop, bend, twist body repeatedly. Typing and reading on a computer. Primarily works inside throughout the year, though spends a portion of time outside as programming and production requirements indicate. May work in various weather conditions which include extreme hot and cold conditions. Communicates in person, by telephone and through written correspondence. On-call duty is required. NON-ESSENTIAL FUNCTIONS: 1.Attend meetings, as required, with Time Warner Business Class Business technical staff or other departments to address special customer or prospect issues or requirements. 2.Maintain a positive relationship with all departments. 3.Perform other such duties as may be requested from time-to-time by the Major Account Manager and the Vice President of Commercial Services & Time Warner Business Class. 4.Perform other duties as assigned. HUMAN RELATIONS SKILLS REQUIRED: This position involves contact with customers, the general public, supervisors and management, contractors, and employees. Providing prompt, courteous and complete service to Time Warner Business Class customers is a key responsibility. Creativity, persistence, organization, and conscientiousness are required. QUALIFICATIONS: EDUCATION/ EXPERIENCE: High school diploma or equivalent is required. Bachelors or Associates degree preferred. Previous commercial data network sales experience is required. Cable or telecommunications industry experience preferred. SPECIAL SKILLS, KNOWLEDGE AND ABILITIES: Excellent organizational, communication and sales skills. Knowledge of general office procedures and familiarity with computers and email, word processing, and contact management software. Basic knowledge of Internet Protocol (IP) network applications. Basic knowledge of wiring design and terminology. Working knowledge of general marketing principles, tools and processes. Valid driver's license. xtimewcchaxftpz NCB-TWCC 10/30/2009 TIME WARNER CABLE IS AN EQUAL OPPORTUNITY EMPLOYER - M/F/D/V

Company Summary

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Time Warner Cable owns and manages cable operations passing more than 26 million homes in 28 states. The company delivers video, high-speed data and telephone services and serves 14.7 million total residential customers, including 13.3 million basic video subscribers and nearly 8 million customers who purchase at least two of the company's primary services. Time Warner Cable operates some of the most technologically advanced and best-clustered cable systems in the country, with about 85 percent of customers located in five primary geographic regions: New York state, Texas, Ohio, the Carolinas and southern California. It is the largest cable provider in the nation's two largest cities, Los Angeles and New York, and the second largest cable operator in the country. The company's history has been one of innovation, including pioneering fiber-coaxial technology that set the industry standard and launching the nation's first high-speed Internet service, Road Runner, in 1996. Time Warner Cable leverages its leadership in innovation and quality customer care to deliver other advanced products and services such as video-on-demand, high-definition television, and digital video recorders, and also delivers innovative communications solutions to business customers.

As number 38 on the 2009 DiversityInc Top 50 Companies for Diversity, Time Warner Cable demonstrates that it has a diverse work force that is getting more culturally competent through strong training and with the use of excellent employee-resource groups.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.

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