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Comcast, founded in 1963, has grown into one of the world's leading communication and entertainment companies - focused on broadband cable, commerce and content. Comcast Cable is the country's largest provider of cable services, and has expanded to digital services, faster Internet and IP-enabled phone service, and innovative programming - over 250 cable channels, including popular channels like - E!, Sportsnet, Exercise TV, The Golf Channel and more
Comcast connects with more than 24.7 million cable customers, 14.1 million high-speed Internet customers and 5.2 million voice customers - providing top consumer products and services in three key areas: video, digital cable, VOD, HD and DVR; online; and voice. We strive to be the company customers look to for the products and services that connect them to what's important in their lives
Job Responsibilities:
- Design and prepare engineering package for local system personnel to help complete the physical installations, maintenance, and configuration of CMTS network devices in Comcast Head Ends and OTNs
- Prepare various types of project plan documentation including SMOPs, NCPs, RFOs, BOMs, etc
- Document network changes in various commercial software packages including Visio, Excel, Metasolve, Clarify and Remedy
- Provide daily updates and project status to the appropriate project manager or supervisor in written or verbal fashion as required
- Work under the direction of Engineering Department Management and receive prior written (or email) Engineering Department approval for any work/decisions that could effect the operations of the business.
Specific examples are: (But not limited to) LMC (Local Management Center) SMR (System Maintenance Request) ticketing process / NE&TO (National Engineering & Technology Organization) Maintenance Requests (MR's) - National Assistance / Other similar tasks, as determined by management
- Prepare various reports including capacity management reports, stock requests for local systems, and timesheets
- Off hours support for system maintenance activities is required
- On call availability on a rotating schedule is required
- Other duties as assigned
- Punctual, regular, and consistent attendance
Required Skills:
Minimum Requirements:
- Associates degree or better in a technical track. Previous applicable work experience in a similar role may be considered as a substitute for the formal education requirement. Cisco CCNA, Arris CMTS SME training would be a plus
- Proven prior experience deploying and maintaining network hardware of all types including but not limited to CMTS's, routers, switches, servers and network transport equipment, including DWDM, is required.
- Familiar with TCP/IP networking protocols and infrastructure design
- A background in RF network support, either in an outside plant or Head End, would be a plus.
- Proven analytical, problem solving and organizational ability
- Excellent oral/written communication and inter-personal skills
- Ability to work overtime, as needed
Comcast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, gender identity or expression, sex or any other legally protected category
